Copyright 2008-2010 Consilium Advisory Services LLC

Harvard Business Review Blog Asks, And Answers
Why Our Employees Don’t Talk


Of course, we want to know why employees sometimes suffer in silence.  Is it something we said, you ask?  Do my employees prefer hearing from managers their own age?  What about my employees’ recommendations — the ones we don’t implement? 

What should our organization think of employees who have just a few small gripes?  Do we need to pay attention, or focus on the larger issues?

In their final post in a series authors James R. Detert, Ethan R. Burris, and David A. Harrison suggest why corporate America isn’t hearing more from employees.  The answers may surprise you.

 

How Consilium Can Help?

Want a frank discussion of your workplace issues, and how you and your senior management can address what keeps you from success?  Contact Consilium Advisory Services for a no-obligation, complimentary review.

Jim Collins’ 2001 Bestseller’s Advice:  Still Timely

“Good to Great” Revisited
 

In the 2001 best-seller “Good to Great” Jim Collins turned conventional business wisdom on its head by proposing that “good is the enemy of great”.  This seemingly incongruous statement nevertheless formed the basis of Collins’ outstanding applied management principles.  At the organizations he studied Collins illustrated how companies that followed his principles moved beyond being satisfied with a “good” reputation. 

Take a moment and reflect once again on the still timely advice from Jim Collins.  His 2001 article in which he discusses companies performing a “lobotomy for change”, discovering what really drives greatness will surprise, entertain and motivate you — to do not just more, not just better, but to achieve greatness! 

Jim Collins’ article on “Good to Great” is hereThere is also a link to other excellent resources from one of the top management gurus of our time.


How Consilium Can Help?

Are you interested in taking your organization’s performance from “good” to “great”?  Consilium and its network affiliates can show you how — for a fraction of the cost charged by bigger firms.  Contact us today for a no-obligation introduction.

 

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Restaurant Franchise Sued by Federal EEO Agency
Franchisor Worry: 
Franchisee’s Employees


Corporations employ professionals  to monitor employee legal compliance and are constantly alert for problems.  An additional worry for companies that franchise their name, however, is the franchisee’s employees.  Most often, franchisees set their own employee relations policies and franchisor’s want to keep it that way in order to stay clear, as much as possible, of being dragged into litigation such as we note in the case below.  Although the franchisor may have no legal liability in these instances its most valued possession, the brand, nearly always suffers when wrongdoing is alleged against a franchisee. 

Click
here to review a case filed by the Equal Employment Opportunity Commission where it alleges that an employee of a franchisee of an internationally known restaurant brand sexually harassed and retaliated against an employee. 

 

How Consilium Can Help

There are no easy answers here, but we do know how problems like sexual harassment can be avoided —- and what to do if an employee complains. 

Consilium is ready to assist you with your HR issues.  Contact us today.

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